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Client Remote Support
If you are an existing client, who has already raised a remote support request, and we have issued you with an ID number for a support session, please enter it in the box below, the click connect.
Broadband & Hardware
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If you need Broadband or to purchase Computer Hardware and related IT equipment, we can also recommend some local services from partners in the Portumna, Ballinasloe, Loughrea area.
Broadband
We are often asked if we offer Broadband services in Co Galway. The answer to which is, no we don't directly, but 'we know a man who does'!
If you can't get standard cable or DSL broadband from one of the main providers like Eircom, DigiWeb or NTL, perhaps because you are in a rural area and/or your phone line does not support it, or you live too far from a broadband enabled exchange etc, then your options are to either get Satellite broadband (very expensive compared to true broadband) or Wireless broadband (meaning it's streamed from a wireless antennae in the vicinity, not meaning you use a wireless router to let you access it around your home or office..you might do, but that's a separate technology) or to try a mobile broadband service..
Hopefully you'll find the info below helpful in your search for that perfect broadband package!
Wireless Broadband - rural areas
If you're looking for affordable and reliable Wireless Broadband in Co Galway area we recommend you talk to Enda Broderick at Lighthouse Networks (www.lightnet.ie)
The service works independently of your phone line (phone line not required) but you do have to have sufficient 'line of sight' visibility to the wireless mast, so you may be in or out of luck. The service itself is generally good but can be affected by severe weather. It's cheaper than satellite, and you can enjoy good upload and download speeds (e.g. 1mb for around €35 per month inc VAT, (excluding installation of the small wireless receiver dish that needs to go on the outside of your property).
For other areas, you may find the following links helpful (we haven't used these services so they're just for info).
Satellite Broadband:
http://www.digiweb.ie/business/broadband/satellite-broadband.asp
http://www.teles-skydsl.com/index.php?c=tariff&s=overview&cs=skydsl2000
Standard Broadband Providers (DSL, Cable, and Wireless)
Chorus/NTL (UPC)
Mobile Broadband
(This is broadband over the mobile phone network, 'broadband on the go')Information on Broadband in Ireland
Irish Government Broadband Info site
Irish Broadband choices Blog (Damien Mulley)
Get Broadband.ie (compare services)
Test your Broadband Speed (Irish ISP Speed Test)
Computer Hardware & Supplies
Computers, Laptops, Printers, Peripherals, Sat Nav and IT equipment etc are available to purchase online from local companyThe PC Dock. Please contact Declan Noone on 087- 8226621 or visit www.thepcdock.com
